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HU-R002 / v1 / deployment audit

Digit × GXO

Mixed public record

A commercially significant warehouse deployment: GXO confirms the initial pilot and a joint release confirms the commercial agreement, while the output and duration milestones are manufacturer-reported.

Warehouse logisticsFlowery Branch, Georgia, USACommercialFirst published 2026-09-03Last modified 2026-09-04Evidence reviewed 2026-09-04
100k+totes, maker-reported
1+ yrcalendar duration reported
RaaScommercial model

Evidence verdict

Established. Claimed. Unknown.

ClaimedManufacturer or capability claim
Still unknownNo qualifying public value
  • Total operating hours
  • Downtime and recovery time
  • Human intervention rate
  • Exact deployed fleet size

Audit conclusion

The public record establishes a real commercial workflow, but its layers are uneven: GXO confirms the pilot, the commercial agreement is jointly announced, and Agility alone reports 100,000 totes and one year of full-time deployment. No source publishes operating hours, attempts, scheduled time, downtime, recovery time, autonomous-time share or intervention frequency, so availability and task success cannot be calculated.

01 / Disclosure

The public reliability record

Runtime hours Not disclosed: Not disclosed
Availability / uptime Not disclosed: Not disclosed
Human interventions Not disclosed: Not disclosed
MTBF Not disclosed: Not disclosed
MTTR Not disclosed: Not disclosed
Task output Manufacturer reported: 100,000+ totes
Energy / charging Not disclosed: Not disclosed
Autonomy mode Manufacturer reported: Asserted; share unknown
Fleet size Not disclosed: Not disclosed
Independently measured Operator corroborated Manufacturer reported Capability claim Not disclosed

02 / Claims audit

Claim by claim

Commercial status Operator corroborated

Multi-year Robots-as-a-Service agreement

GXO confirms the proof-of-concept pilot. A joint company release hosted by Agility then announces the multi-year agreement and describes Digit robots as fully operational in the live warehouse.

Sources: gxo-pilot-2023, agility-agreement-2024
Task output Manufacturer reported

100,000+ totes moved at the Flowery Branch facility

Agility alone reports the cumulative milestone. It provides no operating-hour, attempt, retry, fleet-size or intervention denominator, so the number is output rather than a success or reliability rate.

Sources: agility-100k
Deployment duration Manufacturer reported

One-year anniversary of full-time deployment reported

Agility's anniversary language establishes elapsed calendar time, not robot operating hours, scheduled time or availability. GXO has not published a corresponding duration metric in the reviewed sources.

Sources: agility-next-steps
Task definition Operator corroborated

Move totes between autonomous mobile robots and a conveyor

The site and AMR-to-conveyor workflow are described by GXO for the pilot and repeated in the later joint commercial announcement.

Sources: gxo-pilot-2023, agility-agreement-2024
Commercial start Manufacturer reported

5 June 2024

Agility identifies this as the start of commercial operations. The later joint agreement confirms commercial status but does not independently restate the start date.

Sources: agility-deployed-2024, agility-agreement-2024
Autonomy boundary Manufacturer reported

Autonomous operation asserted; autonomous-time share not quantified

Agility describes the commercial workflow as autonomous. No reviewed source separates autonomous execution, supervision, teleoperation, exception handling or recovery time.

Sources: agility-agreement-2024, agility-next-steps
Fleet scope Manufacturer reported

Multiple Digit robots described; exact deployed count not published

The commercial announcements use plural language but provide no unit count or unit-level output and runtime distribution.

Sources: agility-deployed-2024, agility-agreement-2024, agility-100k

03 / Timeline

What changed, and when

  1. GXO announces proof-of-concept pilot

    Digit is tested on tote-moving tasks at the SPANX facility in Flowery Branch.

    gxo-pilot-2023
  2. Commercial operations begin

    Agility identifies this date as the start of Digit's commercial work at the facility.

    agility-deployed-2024
  3. Multi-year RaaS agreement announced

    GXO and Agility announce a formal commercial deployment agreement.

    agility-agreement-2024
  4. 100,000-tote milestone reported

    Agility reports cumulative task output from the Flowery Branch deployment.

    agility-100k

04 / Source ledger

Review the evidence

  1. gxo-pilot-2023Operator statement

    GXO conducting industry-leading pilot of human-centric robot ↗

    GXO Logistics · Published 2023-12-06 · Accessed 2026-09-04

  2. agility-deployed-2024Manufacturer statement

    Digit Deployed at GXO in Historic Humanoid RaaS Agreement ↗

    Agility Robotics · Published 2024-06-05 · Accessed 2026-09-04

  3. agility-agreement-2024Joint company statement

    GXO Signs Industry-First Multi-Year Agreement with Agility Robotics ↗

    Agility Robotics / GXO · Published 2024-06-27 · Accessed 2026-09-04

  4. agility-100kManufacturer statement

    Digit Moves Over 100,000 Totes in Commercial Deployment ↗

    Agility Robotics · Published date not stated · Accessed 2026-09-04

  5. agility-next-stepsManufacturer statement

    Digit's Next Steps ↗

    Agility Robotics · Published date not stated · Accessed 2026-09-04

Last editorial review2026-09-04

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